Returns

RETURN POLICY
Izzy & Ferd will refund US orders within 14 days of purchase. If any of our merchandise is defective or does not meet your expectations, it may be returned for a refund.  

Please note the following terms:

  • All international sales are final. There are no exchanges or refunds on International orders, unless the merchandise was defective or an error on behalf of Izzy & Ferd.  
  • There are no returns on items marked or sold as sale items. 
  • Exchanges are not permitted. Simply return the merchandise for a refund within 14 days of purchase. Then please purchase the desired item as a new transaction.
  • Returned merchandise must be in the original condition, must be unwashed, unused and accompanied by the original izzyandferd.com receipt. 
  • Izzy & Ferd merchandise purchased on this site cannot be returned to other retailers.
  • Izzy & Ferd merchandise purchased from other retailers will not be accepted for exchange or refund. In this instance, please contact the retailer.

Return for Refund (US orders only)

  • If you wish to return merchandise for a refund, it must be returned within 14 days of purchase. Returned merchandise must be in the original condition, must be unwashed, unused and accompanied by the original izzyandferd.com receipt. 
  • Email contact@izzyandferd.com and you will receive return shipping instructions.
  • We will issue a refund once the merchandise is received at Izzy & Ferd.
  • If the return is due to an error on the part of Izzy & Ferd, we will refund shipping charges. If the return is due to changing buyer preferences, such as a preference for a different size, shipping charges will not be refunded.

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