Please note the following terms:
- All international sales are final. There are no exchanges or refunds on International orders, unless the merchandise was defective or an error on behalf of Izzy & Ferd.
- There are no returns on items marked or sold as sale items.
- Exchanges are not permitted. Simply return the merchandise for a refund within 14 days of purchase. Then please purchase the desired item as a new transaction.
- Returned merchandise must be in the original condition, must be unwashed, unused and accompanied by the original izzyandferd.com receipt.
- Izzy & Ferd merchandise purchased on this site cannot be returned to other retailers.
- Izzy & Ferd merchandise purchased from other retailers will not be accepted for exchange or refund. In this instance, please contact the retailer.
Return for Refund (US orders only)
- If you wish to return merchandise for a refund, it must be returned within 14 days of purchase. Returned merchandise must be in the original condition, must be unwashed, unused and accompanied by the original izzyandferd.com receipt.
- Email firstname.lastname@example.org and you will receive return shipping instructions.
- We will issue a refund once the merchandise is received at Izzy & Ferd.
- If the return is due to an error on the part of Izzy & Ferd, we will refund shipping charges. If the return is due to changing buyer preferences, such as a preference for a different size, shipping charges will not be refunded.